How to access the Emergency Inbox

Product: ModusCloud


How to access the Emergency Inbox:

The Emergency Inbox feature is available by default to all registered accounts with at least end-user privileges to access the interface. There is a predetermined number of days that this Emergency Inbox is available. This is termed as Instant Replay in the features. 

End-users will need to know the specific URL and use their email credentials to log in:

   1- - North American Clients.

   2- - Euro\AsiaPac Clients.

Emergency Inbox feature is available for all registered end users across all three packages. However, the availability of this feature is available for maximum 30 days.


End-user Access: 

    1- Log into the interface. By default, you are at the Account Setup page.

    2- From here, you can go directly to the Emergency Inbox from the sub-heading under Account Setup. 

Admin Access: 

   1- As an admin, once you are logged in, go to the Users & Groups tab.

   2- By default, you are in the Users sub-heading.

   3- Find the end-user you want to go to.

   4- Click the end-user's name/email address or the Edit link on that line.

    5- A new sub-heading bar will be available, and you may now click on the Emergency Inbox.