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How to submit a feature request

How-to: Submit a Feature Request:

To submit an enhancement, feature or change request, send an email to  Please include the following information:

  • The product in question (e.g. ModusMail, Radius, etc.) 
  • Your VCI Number and Contact Information
  • Desired behavior
  • Technical justification
  • Business justification (if relevant)
  • Any additional comments

Please note that Vircom does not commit itself to implementing all requests.  The decision to implement (or not) a feature is based on a variety of factors, including the difficulty of implementing it, the value it adds to the product and how it fits in with our product strategy.   Keep in mind that Vircom’s decision to reject a feature request should not be taken as a rejection of the underlying idea.

Modified 11/28/2014
Keywords: enhancement request
Article ID: 999