Product: ModusMail
Version & Build: 4.0 and above
Problem:
WebMail log files are not created in the …\Vircom\Web\WebMail\Log folder.
Cause:
Inadequate permissions on the Log folder prevents log files from being created.
Resolution:
Right-click the Log folder and select Properties > Security. Add the IUSR, ASP.NET, & Network Services accounts for Windows Server 2003or IUSR and Network Service accounts for Windows 2000 Server. Assign the account Modify permissions. Do not forget to propagate to child objects.
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