Product: ModusMail

Version & Build: 4.0 and above

 

 

 

Problem:

 

WebMail log files are not created in the …\Vircom\Web\WebMail\Log folder.

 

 

 

Cause:

Inadequate permissions on the Log folder prevents log files from being created.

 

 

 

Resolution:

Right-click the Log folder and select Properties > Security.  Add the IUSR, ASP.NET, & Network Services accounts for Windows Server 2003or IUSR and Network Service accounts for Windows 2000 Server.  Assign the account Modify permissions.  Do not forget to propagate to child objects.