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WebMail Error: ASP 0178 (0x80070005), Server object, ASP 0178 (0x80070005) The call to Server.CreateObject fa
 
 
Product: ModusMail
Version & Build: All


Problem:

 

When creating a rule in WebMail the following error occurs:

 

The page cannot be displayed

There is a problem with the page you are trying to reach and it cannot be displayed.

Error Type:

Server object, ASP 0178 (0x80070005)

The call to Server.CreateObject failed while checking permissions. Access is denied to this object. /EditRule.asp, line 73

 

 

Cause:

 

The account the IIS Virtual Directory / Site is using does not have Read and Execute permissions on the comsieve.dll file.

 

 

Solution:


  • On the machine running IIS, locate the WebMail site/virtual directory and take note of the account (e.g. IUSR) specified under Directory Security
  • On the same machine, open the Registry Editor
  • Click on Edit > Find to find the location of the comsieve.dll file
  • Note the location and, in Windows Explorer, go to the location of comsieve.dll
  • Right-click and select Properties
  • Add the account noted from the first step and give it Read and Execute permissions

 

Modified 1/15/2007
Keywords:
Article ID: 823