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SMTP Discovery

Product: ModusCloud


SMTP Discovery


Another way to provision users to the modusCloud service is with SMTP Discovery. When enabled, SMTP Discovery allows email to be relayed to non-licensed users. Users become licensed-users when manually added within the span of 30 days, a specified number of valid messages are received for that unique address or one valid message has been send outbound from your local mail server via the modusCloud platform. An administrator can change the SMTP Discovery settings.


Please Note: 

Users will only be automatically added for received messages if "EXPIRED ADDRESSES DEFAULT TO NEW USERS" is enabled, and only added automatically for outbound if "AUTO-ADD NEW USERS DETECTED VIA OUTBOUND" is enabled (both options listed under the SMTP Discovery setting). If these options are not used, they will need to be added via the "DISCOVERED LIST" within the NEW USER report, or via the SMTP Discovery report under USERS & GROUPS - SMTP DISCOVERY.

Enable or Disable SMTP Discovery:

   1-   Click on the tabs COMPANY SETTINGS - FEATURES.

   2-   Disable (uncheck) or Enable (check) the SMTP Discovery checkbox and click SAVE.


Update SMTP Discovery Settings:

   1-   Click on the tabs COMPANY SETTINGS - SMTP DISCOVERY

   2-   Choose the default privileges type for new users.

  •  End User: This user privilege type will receive a quarantine report and can login to the modusCloud user interface.
  •  Silent User: This user privilege type will receive a quarantine report and cannot login to the modusCloud user interface.
   3-   Select Inbound Detection Threshold.

  •  The number of clean emails in a 1 month period before the address appears in the SMTP Discovery list.
   4-   Choose how many times you would like to be notified about an address before it expires. 
  •  The named technical contact will receive a weekly notification of discovered addresses. This selection determines the number of notifications, which will be delivered before an address expires. ModusCloud will not deliver email to an expired address. 
   5-   Disable (uncheck) or enable (check) if expired addresses default to new users. 
  •  This setting may create new users. As a result this option can only be controlled by the Organization Administrator.
   6-   Disable (uncheck) or enable (check) if aliases should be automatically associated with accounts.

   7-   Disable (uncheck) or enable (check) if users detected via outbound should become licensed. 

  •  This setting may create new users. As a result this option can only be controlled by the Organization Administrator.  

   8-   Disable (uncheck) or enable (check) to send out a report on new users.

   9-   Disable (uncheck) or enable (check) to send out a report on new aliases.

 10-   Disable (uncheck) or enable (check) to include the administrator contact in the report.

 11-   Click Save


Adding Discovered users via the Web Interface:

   1-   Click on the USERS & GROUPS tab.

   2-   Click on the SMTP DISCOVERY tab.

   3-   Use the pull down to select "DISCOVERED LIST" for discovered accounts, or "MARKED INVALID" for accounts that have been marked invalid (and can no longer receive emails).

   4-   Click the checkbox next to any accounts you would like to have added as users.

   5-   Change the pull down next to the APPLY button to "CREATE USER ACCOUNT" (to add as a normal user), "CREATE FUNCTION ACCOUNT" (to add as a functional account), or "MARK AS INVALID" (to move them to the Marked Invalid List. This will prevent them from receiving any emails).

   6-   Click the APPLY button.


Please view the article SMTP DISCOVERY MANAGEMENT for more information on managing SMTP Discovery users.


Please Note:    

SMTP Discovery will be disabled if LDAP 24 HOUR SYNC is enabled.


Modified 1/10/2018
Keywords: smtp discovery
Article ID: 1975