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Known Issue: VsScanOrder Registry key must be removed.


Product: All

Version & Build: All


Description of Problem:

There has been increase of spam that has been bypassing our Modus scanning engines. there is currently a registry key that must be deleted to have this issue corrected.




  • Log into the modus server.
  • open up the registry by typing regedit in the run command from the start menu.
  • locate the VsScanOrder registry key under HKLM\Software\Wow6432Node\Vircom\Vopmail
  • Once you have located it please DELETE it.
  • Do not delete the key VsScanningOrder.
  • then close the registry and restart the modusscan services so the setting may take effect.


Modified 12/4/2017
Keywords: vsscanorder registry key
Article ID: 1972