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How to Manage User Accounts

Product: ModusCloud

 

Managing Users:

Users and groups are accessed under the Users & Groups tab. Users and groups can be added manually or through LDAP Discovery or CSV upload 

An administrator can add a user and group by providing basic details through the web form. Users can only be added if there SMTP address domain has already been registered. 

 

To Add a User:

 

   1-  Click on the Users & Groups tab.

   2-  Click on the Users tab.  

   3-  Click on Add a User button.

   4-  Fill in the required information (*Required Fields).

   5-  First Name: The first name of the user.

   6-  Surname: The last name (surname) of the user.

  • Email Address: The primary email address of the user. 
  • User Privileges: The role of the user.                             

   7-  Click Save. 

Note:

When you create an End-User, a welcome email is sent by default. Users will be directed to click on an encoded URL in order to set their own password.

 

To Reset a User Password: 


   1-  Click on the Users & Groups tab.

   2-  Click on the Users tab.  

   3-  Locate the user you wish to update.

   4-  Click the users name or the Edit button.

   5-  Click on Reset Password.

Note:

This will automatically send users an email with a link to create a new password.

 

To Update a User:  


   1-  Click on the Users & Groups tab.

   2-  Click on the Users tab.  

   3-  Locate the user you wish to update.

   4-  Click the users name or the Edit button.

   5-  Update information as needed.

   6-  Click Save. 

 

To Delete a User: 

 

   1-  Click on the Users & Groups tab.

   2-  Click on the Users tab.

   3-  Locate the user you wish to delete.

   4-  Check the checkbox next to the user.

   5-  Click the Select list and select Delete.

   6-  Click Apply.

 

To Add an Alias to a User: 

 

   1-  Click on the Users & Groups tab.

   2-  Click on the Users tab.

   3-  Click on the name of the user you wish to add the alias to.

   4-  Click on the Aliases tab.

   5-  Click Add Alias.

   6-  Type the alias into the text box.

   7-  Click Save.

 

 

 

Modified 12/6/2018
Keywords: Add edit users reset passwords
Article ID: 1965