Product: All
Version & Build: All
Problem:
When in the modus console and attempting to start the modusmon service and it will not start. it seems the service does not do anything.
Background Information:
When checking the modus error log and you see the following error message for the modusmon service - Monitoring service failed to initialize. Error code: 1740 Error description. The endpoint is a duplicate.
This indicates that port 32000 is being used by another services on the server and must be killed or changed.
Solutions:
1. Download TCPView below and run it on the local modus server. This will display all the ports being used.
2. Locate the service or session that is running port 32000 and use TCPView to kill the task or determine which service is using the port.
3. Once the session has been terminated or port modified for the 3rd part service, log back into modus to restart the Modusmon service and the service should start. |