Product: modusMail & modusGate
Version & Build: All
Issue:
When you open the Modus console and you click on the SPAM button, if you see the following error listed below
- Sieve remote data source error 0x00002F0D.
Solution:
Then you need to proceed as follows:
1- Apple all windows updates.
2- Reboot the server.
4- Click on START - RUN and type MMC in the run command and press "enter".
5- In MMC, click on FILE - ADD/REMOVE SNAP/IN.
6- Select CERTIFICATES from the list.
7- Select COMPUTER ACCOUNT.
8- Select LOCAL COMPUTER.
9- Expand CERTIFICATES.
10- Right click on TRUSTED ROOT CERTIFICATION AUTHORITIES.
11- Select ALL TASK - IMPORT.
12- Select the certificate you downloaded from the link above.
13- Make srue the "Place all certificates in the following store" is set to "TRUSTED ROOT CERTIFICATES AUTHORITIES.
14- Finish.
15- Now update the spam definitions.
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