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Product: All
Version & Build: All
Symptoms:
When
you are doing a migration moving from one server to another server or if you have ModusMail or ModusGate is installed on a different server from the Web Components, there is a possibility to receive an unhandled error during login.
Description of Problem:
Please
open the most recent ERROR.LOG file located under "Vircom\Web\WebMail\Log" if the following error that is located belows found within the error log: The error is cause because a possible some DLL libraries file. Source: /webmail/Login.aspx Exception Description is: Invalid license for VircomMailAuto COM Error: 0x80040112 Call Stack : atLicObjActivatorLib.ActivatorClass.CreateLicensedInstance(String strProgID,String strKey) Solution: 1- Please make a copy of your Themes folder and copy of your login.aspx file (if need be). 2- Run the Modus installer executable. 3- When the installation is finished, copy back the Theme folder and login.aspx from step 1. 4- Reboot the Modus server if necessary.
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