Product: All
Version & Build: All
Description of Problem:
When viewing webmail with Internet Explore 11, clients
are subjected to an error on the page stating that the browser is unsupported.
This is in reason of the release of Windows 8.1 being distributed with Internet
Explorer 11.
Solution:
1-Locate the
web.config file under the Web folder root Webmail\WebRoot or WebQuarantine\WebRoot
2-In the
custom.config file edit the following entry.
<add
key="AllowUnSupportedBrowsers" value="false" />
TO
<add
key="AllowUnSupportedBrowsers" value="true" />
3-Save the changes
and restart the IIS service by opening up the run command and typing IISRESET.
4-Then check for
Windows server updates and apply all .NET framework updates on the Modus
server.
5-Once they are applied, you are required to reboot the Modus server.
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