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How-To: Deactivate the Mimicking of Active Directory’s "Disabled Accounts" in ModusGate

 

 

Product: ModusGate

Version & Build: 4.35.480

 

 

In service pack 4.35.480, we added a new behavior to ModusGate for Active Directory lookups when doing pre-authentication with Exchange 2000+.

 

If a user is disabled in AD, he/she also appears as disabled in ModusGate.  This way, when an account is temporarily disabled, Modus does not lose the Trusted Senders, Blocked Senders and custom settings.  Disabled accounts (Users ¦ General: Disable Account) do not count against the total user license count.

 

To deactivate this feature:

 

  • Open the Registry (Start > Run, regedit)
  • Go to HKEY_LOCAL_MACHINE \ SOFTWARE \ Vircom \ Vopmail \ RelayAuthServers
  • Right-click on the key
  • Click Find
  • Search for the domain that is performing the Exchange 2000+ lookup (e.g.: domain.com)
  • Once you have found the proper sub-key, create a new DWORD value named CheckUserAccountControl
  • Set the value to 0 (zero)
  • Exit the Registry
  • Stop & Start SMTPRS & SMTPDS in Services

 

Modified 11/26/2015
Keywords: AD CheckUserAccountControl
Article ID: 1521