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RADIUS: The service type is missing!
Problem Summary:

The following error message is listed as the reason for Access Reject:

"Access check : The service type is missing! [Attribute name: Service-Type] [User name: username@domain.com]

 

Cause:

VOP Radius cannot find a Service-Type attribute value associated with the user. The Service-Type attribute value received in the Access Request must match the Service-Type attribute value assigned to the user. The Service-Type attribute value is assigned to a user either in the Authentication Data Source (e.g. Text File, Database) or in the profile that the user has been assigned (i.e. profiles.txt file).
 

Resolution:

1. Turn on full log tracking to view the Service-Type value received in the Access Request (e.g. Framed-User)
2. Assign the user the same Service-Type attribute value using one of the following options:

Option 1: Directly in the Authentication Datasource
* For example, if the user is authenticating against an ODBC database, then assign the user a matching Service-Type value using the table field.
* For example, if the user is authenticating against a Text File, then assign the user a matching Service-Type value within the user's profile.

Option 2: Profile the user is assigned

If the user is assigned to a profile in the profiles.txt file, then a matching Service-Type value can be assigned there.

Option 3: Default profile

If the user is not assigned to a profile in the profiles.txt file, then the profile named "DEFAULT" can be used to assign the user a matching Service-Type value (the DEFAULT profile is assigned to all users that are not explicitly assigned a profile by name).

 

Related Information:

 

Modified 12/27/2004
Keywords:
Article ID: 1063