Product: All
Version & Build: 4.4.543 and above
If you receive timeout errors when trying to use the Delete All Spam feature in the Quarantine Report, we recommend increasing the timeout value in the machine.config file, located within the .NET framework files.
- In Windows Explorer, go to …\Windows\Microsoft.NET\Framework\v1.1.4322\CONFIG
- Locate the machine.config file and open it with Notepad
- Find the line: <httpRuntime executionTimeout="90" maxRequestLength="4096" useFullyQualifiedRedirectUrl="false" minFreeThreads="8" minLocalRequestFreeThreads="4" appRequestQueueLimit="100" enableVersionHeader="true"/>
- Change “90” to “360” (this value is in seconds)
- Save the file
- From a Command Prompt, run the iisreset command
- Test the Delete All Spam function from a Quarantine Report to ensure that the problem is resolved
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