ArticlesArticles Most Popular ArticlesMost Popular Articles
RSS Feeds
DrillDown Icon Table of Contents
DrillDown Icon 2019 Official Holidays & Support Schedule
DrillDown Icon IMPORTANT: End of Life of SHA1 on Windows Server 2003
DrillDown Icon IMPORTANT: Supported Operating Systems
DrillDown Icon PLEASE READ: Our Update Server IPs Have Changed
DrillDown Icon Support
DrillDown Icon modusGate for Microsoft Azure
DrillDown Icon modusCloud
DrillDown Icon Alleviating Spam – Best Practices
DrillDown Icon directQuarantine Technical Information
DrillDown Icon modusMail & modusGate Technical Information
DrillDown Icon Documentation & Release Information
DrillDown Icon Known Issues (non-release related)
DrillDown Icon Configuration Information
DrillDown Icon modusGate & modusMail
DrillDown Icon modusGate Only
DrillDown Icon modusMail Only
DrillDown Icon SQL Server Information
DrillDown Icon MySQL Information
DrillDown Icon Security
DrillDown Icon Sieve
DrillDown Icon Spam and False-Positives
DrillDown Icon Statistics and Monitoring Section
DrillDown Icon Web Components
DrillDown Icon How-To: Customize the Quarantine Report Template
DrillDown Icon Info: Modus v4.4.543 Message Audit Log
DrillDown Icon Info: Configuring Norton Internet Security for Webmail Access
DrillDown Icon How-To: Convert WebMail POP Servers to IMAP (v4.3+)
DrillDown Icon How-To: Customize the Date Displayed in Webmail / WebQuarantine
DrillDown Icon Info: Diagnostic Utility for WebMail / WebQuarantine
DrillDown Icon How-To: Configure the Web Components for ModusGate
DrillDown Icon How-To: Configure the Web Settings in the Modus Console
DrillDown Icon How-To: Configure Webmail for Blockade
DrillDown Icon How-To: Configure WebMail for MISP
DrillDown Icon How-To: Configure Windows 2003 for Web Components
DrillDown Icon How-To: Display the Paper Clip Icon
DrillDown Icon Problem: Invalid Class String Errors with WebAdmin or LiveMonitor
DrillDown Icon How-To: Configure and Troubleshoot Modus Web 4.x Components
DrillDown Icon Archive: Web Info - Versions 4.0 & 4.1
DrillDown Icon Safari not supported by Webmonitor
DrillDown Icon Troubleshooting
DrillDown Icon Hardware & OS System Requirements
DrillDown Icon Tools
DrillDown Icon Other Product Technical Information
DrillDown Icon Professional Services
DrillDown Icon Newsletters
  Email This ArticlePrint PreviewPrint Current Article/Category and All Sub-Articles/Categories
 
Info: Diagnostic Utility for WebMail / WebQuarantine


 

Product: All

Version & Build: 4.1.361 & up

 

 

Versions 4.1.361 and above of the WebMail / Web Quarantine User Interface provide a diagnostic tool to help troubleshoot configuration or connectivity errors.  Please note that this utility can only be used with the 4.x version of the UI

From the machine where the Modus Web Components are installed, you can access a diagnostic page that will provide the current state of your setup and give you information about any errors in your configuration.

  1. Logon to the machine where the Web components are installed
  2. InURL field, replace login.aspx with diagnostic.aspx, e.g. http://www.mydomain.com/webmail/diagnostic.aspx
  • If you are unable to login, type in your <webmail or webquarantine URL>/diagnostic.aspx
    • The system will display the diagnostic page but will not provide as much detail about your setup
 
The system displays the diagnostic page:

 

Modified 12/20/2006
Keywords: web diagnostic
Article ID: 1385