ArticlesArticles Most Popular ArticlesMost Popular Articles
RSS Feeds
DrillDown Icon Table of Contents
DrillDown Icon 2019 Official Holidays & Support Schedule
DrillDown Icon IMPORTANT: End of Life of SHA1 on Windows Server 2003
DrillDown Icon IMPORTANT: Supported Operating Systems
DrillDown Icon PLEASE READ: Our Update Server IPs Have Changed
DrillDown Icon Support
DrillDown Icon modusGate for Microsoft Azure
DrillDown Icon modusCloud
DrillDown Icon Alleviating Spam – Best Practices
DrillDown Icon directQuarantine Technical Information
DrillDown Icon modusMail & modusGate Technical Information
DrillDown Icon Documentation & Release Information
DrillDown Icon Known Issues (non-release related)
DrillDown Icon Configuration Information
DrillDown Icon modusGate & modusMail
DrillDown Icon modusGate Only
DrillDown Icon modusMail Only
DrillDown Icon SQL Server Information
DrillDown Icon MySQL Information
DrillDown Icon Security
DrillDown Icon Sieve
DrillDown Icon Spam and False-Positives
DrillDown Icon Statistics and Monitoring Section
DrillDown Icon Web Components
DrillDown Icon How-To: Customize the Quarantine Report Template
DrillDown Icon Info: Modus v4.4.543 Message Audit Log
DrillDown Icon Info: Configuring Norton Internet Security for Webmail Access
DrillDown Icon How-To: Convert WebMail POP Servers to IMAP (v4.3+)
DrillDown Icon How-To: Customize the Date Displayed in Webmail / WebQuarantine
DrillDown Icon Info: Diagnostic Utility for WebMail / WebQuarantine
DrillDown Icon How-To: Configure the Web Components for ModusGate
DrillDown Icon How-To: Configure the Web Settings in the Modus Console
DrillDown Icon How-To: Configure Webmail for Blockade
DrillDown Icon How-To: Configure WebMail for MISP
DrillDown Icon How-To: Configure Windows 2003 for Web Components
DrillDown Icon How-To: Display the Paper Clip Icon
DrillDown Icon Problem: Invalid Class String Errors with WebAdmin or LiveMonitor
DrillDown Icon How-To: Configure and Troubleshoot Modus Web 4.x Components
DrillDown Icon Archive: Web Info - Versions 4.0 & 4.1
DrillDown Icon Safari not supported by Webmonitor
DrillDown Icon Troubleshooting
DrillDown Icon Hardware & OS System Requirements
DrillDown Icon Tools
DrillDown Icon Other Product Technical Information
DrillDown Icon Professional Services
DrillDown Icon Newsletters
  Email This ArticlePrint PreviewPrint Current Article/Category and All Sub-Articles/Categories
 
How-To: Configure the Web Settings in the Modus Console


 

Product: All

Version & Build: All

 

Modus Console Configuration

A default install will automatically enter all of the necessary file path information for WebMail/WebQuarantine in the Console but, if you run a manual setup or change any configuration information in the Web configuration files, then you should verify that these changes are reflected in the Console.

Conversely, any file path info (such as the location of the WebMail or WebQuarantine Users directory) can be changed in the Console and these changes will be updated in the Web configuration files.

NOTE: any configuration changes will require a stop/start of the WEBMAILSVR service in the Console to take effect.

 

The following information outlines the various configuration settings for the Web components:

System - Properties - Services, WEBMAILSVR Service

This service can be stopped and started from this panel only when WebMail/WebQuarantine is installed and running on the same machine as ModusMail or ModusGate.  The Settings button will display the local machine name.

When WebMail/WebQuarantine is installed on a machine separate from that Modus, the service will appear to be stopped in the Console.  This is normal as the service is running on a different machine.  Also, the Settings button is not operational in this case.  You cannot enter the remote server name and be able to control the service remotely.

The service can be stopped and started on the Web server in Windows > Administrative Tools > Services: look for ModusMail WebMail Server.

The service can also be controlled in either situation using DOS commands from a command prompt: net stop webmailsvr and net start webmailsvr. 

 

Web - WebAdmin - Privileges

Options available under Allowed User types, Allowed List types (ModusMail only), Allowed operations (ModusMail only), Allowed Domain properties and Allowed User properties (Administrators drop-down list only) let you control what settings your system and/or domain administrators are able to change via the WebAdmin program.

The Normal Users list within Allowed User properties lets you control what settings end users are able to change via the WebMail/WebQuarantine Settings options.

Note that not all items listed in the Allowed User types and Allowed List types are functional in WebAdmin. You cannot remotely add an NT mailbox or NT mailing list to the system as this information must be pulled from the domain controller.  The user/group must be added to the DC first before the properties can be changed via WebAdmin.

Similarly, you may not be able to remotely add database mailboxes or lists unless you specifically create web access with "write" capabilities to your database.  Otherwise, new users/lists must be created directly in the database and then the properties can be changed via the WebAdmin.

To give an account administrative rights to WebAdmin, please see Creating Server and/or Domain Administrative Accounts for WebAdmin below.

 

Web - WebMail - Options

Verify that the correct full path to the Users directory is entered in the Web Users directory box, e.g. ...\Vircom\Web\WebMail\Users 

  • If this directory was not created automatically, create it manually and enter the full path in this window
  • NOTE: this Users directory is meant to be separate from the ModusMail\Mailbox directory and contents.  This setup allows users to see temporary copies of their messages through WebMail access yet still be able to see and download the same messages via a standard email client (such as Outlook or Netscape).
  • In ModusGate, the Users directory provides access to the WebQuarantine - users are able to see and control their quarantine contents and scan settings (if permitted).  It does not provide full email capabilities such as sending or receiving messages.

 

Verify the WebAdmin URL 

  • If you did not use a default setup, you must specify the full URL path here, e.g. http://<your website>/webadmin/ 
  • NOTE that the path must end with "/"

 

Protocol Settings: Select the type of mailbox access: POP3 or IMAP (ModusMail only)

  • Be sure to select the option that will be used by the majority of your users
  • Keep in mind that the POP3 option has the look and feel of IMAP (e.g., it allows folder creation; deleting messages involves delete & purge with a strikethrough appearance, etc.) but it only allows for a single connection to the server and cannot be synchronized with a standard email client, such as Outlook or Netscape.  If users want the ability to synchronize folders and their contents with another mail client, select IMAP.

WARNING:  Keep in mind that converting POP3 access to IMAP or vice versa is not an easy process and runs the risk of possibly lossing data.  Therefore, select one type and stick to it!  Also, it is not possible to select POP access for some and IMAP access for others - there can be only 1 access type for all users.

 

Settings: Strip domain from login

  • Select this option if you are using WebMail or WebQuarantine with a mail server that does not support the full email address as the login.  This option can also be configured on a per-domain basis in Domain - WebMail - General.
  • NOTE: When strip domain is enabled, users are still required to enter their full email address when logging in but the program will only forward the "username" portion of the address to the authentication server
  • In ModusMail: when users belong to the default or primary domain, they are not required to enter the full email address when logging into WebMail.  It is only required when they belong to the non-default domain.

 

Settings: Show Quarantine folder

To hide or disable access to the quarantine folder and contents, disable this function (it is enabled by default) and stop/start the WEBMAILSVR service.

This option is available on a per-domain basis in Domain - WebMail - General.

 

Web - WebMail - Advanced

Encoding:

This setting allows you to change the on-screen language of the WebMail program from English (the default) to the language of your choice.  Select the appropriate language code from the drop-down menu, click on Apply and stop/start the WEBMAILSVR service for the change to take effect. 

 

Quota Settings:

The settings listed here are applicable to WebMail/WebQuarantine only and do not affect the actual mailbox sizes or functions in ModusMail. 

The Visual Settings (Max. Contacts i.e. address book contact list and Max. Messages i.e.Inbox message list) are set to 99 by default in ModusMail v4.1+.  End users can set their own Inbox message limits in WebMail via Settings > Options, Number of messages displayed per page.

WARNING:  Any mailbox quota limits, auto-cleanup functions, etc. that you may set in ModusMail do not apply to the WebMail folders.  For example, if a mailbox expires in ModusMail (either because a mailbox lifetime was set under Quotas or you are using the Automatically delete not found mailboxes setting in Auth), the corresponding user's folder in the WebMail\Users directory will not be automatically removed - it must be deleted manually.

 

Creating Server and/or Domain Administrative Accounts for WebAdmin

You can configure an account to allow for administrative rights to all domains (the equivalent of a Server Administrator) or rights to a specific domain (Domain Administrator) by doing the following:

  • Go to Domain - WebAdmin - Administrators and select a domain
  • Click on Add and use the drop-down menu to select the user(s) for which to assign administrator rights
  • Click on Apply
  • Go to Users - WebAdmin - Administrators 
  • There are two options options to set the account(s): a member of All Domains (Server Admin) or These Domains only (Domain Admin)
  • If you want 1 account to have access to more than one domain but not all, click Add and select the domain names from the drop-down menu
    • Note: multiple selections are not permitted

 

Modified 12/20/2006
Keywords: console, web, webmail, quarantine, webadmin
Article ID: 1286