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How to Configure Archive with IMAP on O365

Product: ModusCloud

 

Situation:

With modusCloud the ability to enabled archive for inbound and outbound emails is now possible. The process requires the archive feature be enabled followed by creating a connector on modusCloud, and then finalizing the setup with O365 send connector.

The steps below allows one to follow step-by-step sequence. 

Note: It is recommended that the NDR undeliverable mailbox is not a shared mailbox.

Enable Archiving on modusCloud:

  • By default the feature is not enabled and must be activated for each client.

          1- Log into the modusCloud website US or EU

          2- Click the Features tab.

          3- Enable "Enable Email Archive" and click Save.

          4- This will activate a new tab in modusCloud ARCHIVE as shown below.


 

Create an IMAP Connector in modusCloud Archive:

  • A Connector is required so modusCloud is to associate to the tenant on O365 for each client.

          1- In the Archive tab hover over the GEAR icon and click Connections.

          2- Click the plus symbol + on the top right corner.

          3- Enter a Description for the connector.

           4- Select the connection type of IMAP.

           5- Enter the Server Name to which modusCloud should connect to.

           6- Enter the Username of the account that should be used to connect to the archive mailbox. 

           7- Enter the Password of the account that should be used to connect to the archive mailbox.  

          8- Enter the Port for the connection (Port 993 recommended) and click Save.

  

 


Modified 3/7/2019
Keywords: Archive IMAP
Article ID: 1999