Articles Articles Most Popular Articles Most Popular Articles
DrillDown Icon Table of Contents
DrillDown Icon m150 Appliance Firmware Update
DrillDown Icon IMPORTANT: Supported Operating Systems
DrillDown Icon PLEASE READ: Our Update Server IPs Have Changed
DrillDown Icon Support
DrillDown Icon Alleviating Spam – Best Practices
DrillDown Icon directQuarantine Technical Information
DrillDown Icon modusMail & modusGate Technical Information
DrillDown Icon Documentation & Release Information
DrillDown Icon Configuration Information
DrillDown Icon Troubleshooting
DrillDown Icon NTLM Advertisement Causes Connection & Login Problems
DrillDown Icon LDAP Service Won't Start
DrillDown Icon PostgreSQL Extended DB Upgrade Scripts Do Not Add Quota Columns
DrillDown Icon Mac OS X Mail corrupts file attachments
DrillDown Icon Unhandled error occurs when accessing WebMail/Quarantine
DrillDown Icon Error Codes and Messages
DrillDown Icon AV Backup Folders Are Not Self-Cleaning
DrillDown Icon Invirus Buildup and/or Server Freezes at Regular Intervals
DrillDown Icon ‘Failed to access IIS metabase’ when Accessing the Web Applications
DrillDown Icon How-To: Isolate Problems Using the System Health
DrillDown Icon How-To: Respool Messages
DrillDown Icon How-to: Troubleshooting DNS Resolution Problems
DrillDown Icon Troubleshooting Mail Delivery Problems
DrillDown Icon System Health Counters Display "Unavailable" in WebMonitor
DrillDown Icon Cannot Delete "Scanning Errors" from the Quarantine
DrillDown Icon Running Outlook 2007 & Windows Vista with modusMail May Cause Slow Downs
DrillDown Icon PostgreSQL Will Not Install Properly
DrillDown Icon Quarantine Reports are not Being Generated
DrillDown Icon WebQuarantine Settings Generate a "Value Cannot be Null" Error
DrillDown Icon Quarantined Messages are Being Labeled as “Possible Virus”
DrillDown Icon Incoming Spool Directory is Backing Up
DrillDown Icon Mac Outlook Express 5.0.6 Cannot Send Through Modus When Using SMTP Auth
DrillDown Icon Non-sequential Logging in the Log File
DrillDown Icon Mailbox Aliases Periodically Disappear from the modusGate Console
DrillDown Icon MODUSCAN Service Does Not Start
DrillDown Icon Quarantine Reports are Generated Too Often / Cannot Release Spam from the Report
DrillDown Icon modusGate is Not Scanning Outbound Mail for Spam Content
DrillDown Icon EXPORT Function in the Message Audit Log Does Not Open the Export Dialog Box
DrillDown Icon POP3 Service Slow Response Causes Message Retrieval Problems
DrillDown Icon Inconsistent SMTPDS Behavior When Returning a DSN (Delivery Status Notification)
DrillDown Icon Norman AV is no longer being updated
DrillDown Icon Cannot Access or Save Changes in WebMail/Quarantine Settings
DrillDown Icon Spam / Virus Definition Updates Not Working Properly
DrillDown Icon Office 2007 Attachments Being Scanned as Archives and Blocked
DrillDown Icon Users List Refresh is Slow to Respond
DrillDown Icon Remote Console Freezes when Optimizing the Index
DrillDown Icon "Delete All Spam" in the Quarantine Report Times Out
DrillDown Icon Util.exe Uses 100% CPU
DrillDown Icon WebMail & WebQuarantine Login Issues
DrillDown Icon WebMail Log Files Not Created
DrillDown Icon WebAdmin Settings Generate "Page cannot be displayed" Error
DrillDown Icon How-To: Ensure Deliverability to Specific Problem Domains
DrillDown Icon Info: Dell Servers
DrillDown Icon Info: 3rd-Party Anti-Virus Desktop Scanners
DrillDown Icon Info: Applying Windows 2003 Critical Updates
DrillDown Icon Header Elements Added by MX-LOGIC Cause Parsing Problems for the AutoReply Function
DrillDown Icon Archived Articles
DrillDown Icon Quarantine Database Problems when Upgrading from 4.4.568
DrillDown Icon How to fix web components to view with IE 11
DrillDown Icon Unable to Update Avira Virus Engine:
DrillDown Icon Hardware & OS System Requirements
DrillDown Icon Tools
DrillDown Icon Other Product Technical Information
DrillDown Icon Professional Services
DrillDown Icon Newsletters
DrillDown Icon End-of-Life: Modus 4.1 and older versions
  Email This ArticlePrintPrint Current Article/Category and All Sub-Articles/Categories
 
EXPORT Function in the Message Audit Log Does Not Open the Export Dialog Box

 

Product: All

Version & Build: 4.4.543+

 

 

 

Problem

 

When clicking on the Export button and your site is configured for SSL, the Export page does not open.  This can occur in IE6 and IE7.

 

 

Solution

 

The following steps will resolve the problem:

 

  • In Internet Explorer, click on Tools > Internet Options
  • Click on Advanced and scroll down to the Security section
  • Ensure that Do not save encrypted pages to disk is not enabled
  • Click on Apply if making changes
  • Click on Security and then Custom Level for Internet
  • Scroll down to Downloads
  • Ensure that Automatic prompting for file downloads is enabled
  • Click on OK if making changes
  • Click on OK to exit Internet Options

 

 

Modified 7/8/2008
Keywords: SSL encrypted IE6 IE7
Article ID: 1560