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Table of Contents PLEASE READ: Our Update Server IPs Have Changed Support Alleviating Spam – Best Practices modusMail & modusGate Technical Information Documentation & Release Information Fixes and Patches Configuration Information Troubleshooting PostgreSQL Extended DB Upgrade Scripts Do Not Add Quota Columns Mac OS X Mail corrupts file attachments Unhandled error occurs when accessing WebMail/Quarantine Error Codes and Messages RBL error code 0000232A .NET 'Access Denied' Errors in Windows 2003 550 Unauthorized Interface for x.x.x.x on <hostname> Error 551 5.7.1: Receive of data is denied Spam update error: Sieve is not available 0xE00A0032 Application Error During Installation or Upgrade Debug Pop-up Messages on Windows 2003 / XP Error 00002EE7 When Updating Spam Filters Error 0x10B: Unhandled Exception Error Error Updating Monitoring Counters Event Viewer Error: %%3759014889 Modusadm Does Not Start Event Viewer Error: %%3759144966: MODUSCAN Does Not Start MODUSADM Service Will Not Start: Error 0x80004003 Invalid Pointer Network I/O Error Codes POP3 Error: <<< -ERR [IN-USE] Mailbox in Use "Timeout on incoming connection" Unable to Update AV Engine: Error 0XE007FDED Web "Server Error Application: 0X5 Access is Denied." WebMail Error: Internal error occurred. Code: 0x3F1 WebAdmin, WebMail & WebQuarantine Settings Error: 404 & 405 WebAdmin Error: Access Denied "Failed to start monitoring directory changes" when browsing an ASP.NET page WebMail Error 0X6B3: The RPC Server is not listening WebMail Errors: H800102BD & H80010134 Webmail Error: H80042745 An established connection was aborted WebMail Error: &H80049038 when attempting to send attachments WebMail Error: &H800503EE WebMail Error: ASP 0178 (0x80070005), Server object, ASP 0178 (0x80070005) The call to Server.CreateObject fa WebMail Error: Error in '/' Application Directory not found or invalid WebMail Error: "Error sending message: You have reached your quota limit" Webmail Login exception errors WebMail Error: the IMAP4 server does not allow the requested operation WebMail Error: Site localhost is unavailable WebMail Login Error: &H8006000D WebMail & WebQuarantine Login Error: 0xE0010FA6 WebQuarantine Errors: H8002013A & 0XE002013B WebMail / WebQuarantine: A Runtime Error has occurred. Do you wish to Debug? Line 185 Error:Oject Expected AV Backup Folders Are Not Self-Cleaning Invirus Buildup and/or Server Freezes at Regular Intervals ‘Failed to access IIS metabase’ when Accessing the Web Applications How-To: Isolate Problems Using the System Health How-To: Respool Messages How-to: Troubleshooting DNS Resolution Problems Troubleshooting Mail Delivery Problems System Health Counters Display "Unavailable" in WebMonitor Cannot Delete "Scanning Errors" from the Quarantine Running Outlook 2007 & Windows Vista with modusMail May Cause Slow Downs PostgreSQL Will Not Install Properly Quarantine Reports are not Being Generated WebQuarantine Settings Generate a "Value Cannot be Null" Error Quarantined Messages are Being Labeled as “Possible Virus” Incoming Spool Directory is Backing Up Mac Outlook Express 5.0.6 Cannot Send Through Modus When Using SMTP Auth Non-sequential Logging in the Log File Mailbox Aliases Periodically Disappear from the modusGate Console MODUSCAN Service Does Not Start Quarantine Reports are Generated Too Often / Cannot Release Spam from the Report modusGate is Not Scanning Outbound Mail for Spam Content EXPORT Function in the Message Audit Log Does Not Open the Export Dialog Box POP3 Service Slow Response Causes Message Retrieval Problems Inconsistent SMTPDS Behavior When Returning a DSN (Delivery Status Notification) Norman AV is no longer being updated Cannot Access or Save Changes in WebMail/Quarantine Settings Spam / Virus Definition Updates Not Working Properly Office 2007 Attachments Being Scanned as Archives and Blocked Users List Refresh is Slow to Respond Remote Console Freezes when Optimizing the Index "Delete All Spam" in the Quarantine Report Times Out Util.exe Uses 100% CPU WebMail & WebQuarantine Login Issues WebMail Log Files Not Created WebAdmin Settings Generate "Page cannot be displayed" Error How-To: Ensure Deliverability to Specific Problem Domains Info: Dell Servers Info: 3rd-Party Anti-Virus Desktop Scanners Info: Applying Windows 2003 Critical Updates Header Elements Added by MX-LOGIC Cause Parsing Problems for the AutoReply Function Archived Articles Quarantine Database Problems when Upgrading from 4.4.568 Hardware & OS System Requirements Tools Other Product Technical Information Professional Services Newsletters Creating & Configuring Databases End-of-Life: Modus 4.1 and older versions Error Codes and Messages Sub Articles RBL error code 0000232A .NET 'Access Denied' Errors in Windows 2003 550 Unauthorized Interface for x.x.x.x on <hostname> Error 551 5.7.1: Receive of data is denied Spam update error: Sieve is not available 0xE00A0032 Application Error During Installation or Upgrade Debug Pop-up Messages on Windows 2003 / XP Error 00002EE7 When Updating Spam Filters Error 0x10B: Unhandled Exception Error Error Updating Monitoring Counters Event Viewer Error: %%3759014889 Modusadm Does Not Start Event Viewer Error: %%3759144966: MODUSCAN Does Not Start MODUSADM Service Will Not Start: Error 0x80004003 Invalid Pointer Network I/O Error Codes POP3 Error: <<< -ERR [IN-USE] mailbox in use "Timeout on incoming connection" Unable to Update AV Engine: Error 0XE007FDED Web "Server Error Application: 0X5 Access is Denied." WebMail Error: Internal error occurred. Code: 0x3F1 WebAdmin, WebMail & WebQuarantine Settings Error: 404 & 405 WebAdmin Error: Access Denied "Failed to start monitoring directory changes" when browsing an ASP.NET page WebMail Error 0X6B3: The RPC Server is not listening WebMail Errors: H800102BD & H80010134 Webmail Error: H80042745 An established connection was aborted WebMail Error: &H80049038 when attempting to send attachments WebMail Error: &H800503EE WebMail Error: ASP 0178 (0x80070005), Server object, ASP 0178 (0x80070005) The call to Server.CreateObject fa WebMail Error: Error in '/' Application Directory not found or invalid WebMail Error: "Error sending message: You have reached your quota limit" Webmail Login exception errors 1 2 >>  Modified 7/8/2008 Keywords: error code message Article ID: 822

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